What is it & Why use it

All our trained mediators are Muslim and understand the problems facing our community.

  • Having constant arguments with your spouse or a family member?
  • Facing third party interference in your marital relationship?
  • Cannot live with in-laws?
  • Facing separation or divorce from your spouse?
  • Caught up in the conflict of culture, religion or modernity?
  • Couple are educated, professionals, religious, speak same language but yet have communication problem?
  • Know a separating couple who need help and don't know where to turn?

What is Mediation?

Conflict within the family can arise for many reasons. Examples are, communication gaps, misunderstanding of spouse's role, third party interference, extra marital relationship, excessive anger, domestic violence, customs & traditions, religious ignorance or extremism. Whatever the issue, mediation is a quick, pain-free and cost-effective way of resolving things.

Mediation is a private, confidential and co-operative problem-solving process in which an impartial mediator assists individuals or families to resolve their disputes and make decisions by agreement. Mediation is designed to enable people to retain control over how, when and what decisions are made which affect their lives.

Both parties meet the mediators individually and talk through what they feel needs to change and how the situation could be improved. When both parties feel comfortable and ready, they will meet together in a mediation meeting with the mediator(s) present and talk respectfully in a safe environment about how to move forward.

The main features of mediation:

  • Voluntariness
  • Confidentiality
  • Impartiality
  • Empowerment

Mediators use appropriate techniques and/or skills to open and/or improve dialogue between disputants, aiming to help the parties reach an agreement on the disputed matter. The mediator helps the parties identify the important issues in the dispute and decide how they can resolve it themselves. The mediator doesn't tell them what to do, or to make a judgement about who's right and who's wrong.

When should you use Mediation?

Mediation can be used at many different stages of the conflict process:

  • Informal/pre-separation: During the early stages of a dispute mediation can be used as a highly effective intervention to resolve family conflicts. Mediation is an entirely voluntary and confidential process which involves an independent, impartial person (mediator) helping two or more participants or groups reach a positive solution acceptable to both/all parties. The focus is on restoring relationships and moving forward rather than focusing on the past.
  • Formal/during separation/divorce: Mediation can also be considered at the formal stage of separation/divorce (providing all parties are willing to put the formal process on hold). The mediation will follow the same principles as the Informal stage.
  • Post formal/post separation/divorce: Far too often following a separation or a divorce case the parties involved are in need of mediation support to help them integrate back into the family (in case of separation), or damage limitation after divorce and cooperation in raising the children (if any). A very effective and supportive process which can include a more formal approach to the sharing of agreements reached by participants.

What are the advantages of mediation work?

  • Mediation is a quick, informal and straight-forward way of settling disputes.
  • Mediation is conducted in private through an independent and un-biased Mediator.
  • Mediation is a lower cost option than court action or family/relative involvements.
  • Most mediations are successful, if not you have neither prejudiced nor sacrificed your legal rights.
  • In mediation, the parties involved choose the resolution and remain in control of the outcome.

Will mediation work?

Experience shows that mediation has a high success rate but of course there can be no guaranteed outcome. The mediator is there to help but it is up to the parties involved to develop their own agreement.